Whelehans Wines Limited offer a nationwide delivery service through the use of An Post Couriers. Deliveries are typically made within 2 - 5 working days of the processing of the online order and orders will be issued with a tracking number so you can track the delivery status of your order. In exceptionally busy periods we will endeavour to achieve these delivery targets but will be subject to potential AnPost limitations which in extreme circumstances may exceed the 5 day target.
Deliveries do not take place on weekends, operating only Monday to Friday excluding bank holidays and major holidays. Deliveries are made during business hours (usually between 9am and 5pm) and an adult, 18 years or older must be present to take delivery and sign for it. If no one is home at the time of delivery a slip will be left with the courier's contact number on it so you reschedule the delivery.
The courier will do their best to deliver the wine with what may be deemed as a fair and reasonable manner. In the event that a satisfactory delivery arrangement cannot be made, please contact Whelehans Wines. You may choose to have the delivery made to a business address. If you do have any special requirements regarding delivery please contact us and we will do our best to facilitate you. Please email us on firstname.lastname@example.org if you have not received your wine within five working days and we will track it for you.
In compliance with the law in Ireland, Whelehans Wines Limited will only sell alcohol to persons over 18 years of age online or in-store. As in-store, if you are lucky enough to look under 18, you will be required to produce satisfactory legal evidence of your age (drivers licence, passport & state ID). In the event that the person accepting the delivery is requested to produce ID, it must be understood that this is a statutory requirement and if the recipient fails to produce satisfactory age ID or if this age ID does not demonstrate the recipients age clearly and unambiguously, the courier is not allowed – by law – to leave the order with them. We apologise if this causes you any inconvenience but as a company we take our statutory obligations very seriously and will not make any exceptions to this delivery policy.
Whelehans Wines Limited reserve the right not to accept any order. We further reserve the right not to provide any reason or justification for not processing the order. Your statutory rights will not be affected.